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Privacy Policy

Effective Date: October 31, 2026
Last Updated: October 31, 2026

1. Introduction

Welcome to BC Cash For Cars, a business operated by BCC Auto Corp., based in Richmond, British Columbia, Canada.

At BC Cash For Cars, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how BCC Auto Corp. (“we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information when you visit our website, request a vehicle quote, communicate with us, or use our vehicle purchasing and removal services.

We handle personal information in accordance with applicable Canadian privacy laws, including British Columbia’s Personal Information Protection Act (PIPA) and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect personal information reasonably necessary to respond to inquiries, provide vehicle purchase offers, arrange vehicle pickups, and operate our business.

2.1 Information You Provide

When you complete our online vehicle quote request form or contact us directly, we may collect:

  • Your name
  • Phone number
  • Vehicle make and model
  • Vehicle year
  • Vehicle pickup location
  • Vehicle condition and other relevant details
  • Additional information provided in the message field
  • Other information voluntarily shared during communications

If you proceed with a vehicle sale, we may request additional information necessary to verify vehicle ownership, complete the transaction, and meet applicable legal requirements.

2.2 Information Collected Automatically

When you visit our website, certain technical information may be collected through website technologies, analytics services, and server logs, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and website interactions
  • Date and duration of visits
  • Referring websites and traffic sources
  • Approximate geographic location
  • Cookie identifiers and similar technologies
  • Google Ads campaign interactions and conversion events

This information helps us maintain website functionality, understand visitor behaviour, measure advertising performance, and improve our services.

3. How We Use Your Information

We use collected information for the following purposes:

  • Responding to Inquiries: Reviewing vehicle details, preparing purchase estimates, and responding to customer questions.
  • Vehicle Purchasing Services: Evaluating vehicles, making cash offers, arranging inspections, coordinating towing, and completing purchases.
  • Customer Communication: Contacting you regarding your inquiry, vehicle quote, pickup arrangements, or transaction.
  • Website Improvement: Monitoring website functionality, identifying technical problems, and improving user experience.
  • Advertising Performance: Measuring the effectiveness of Google Ads campaigns, including completed vehicle quote requests.
  • Security and Fraud Prevention: Protecting our website, customers, and business against unauthorized activities and fraudulent transactions.
  • Legal Compliance: Maintaining necessary records, fulfilling legal obligations, and responding to lawful requests.

We will not use your personal information for unrelated purposes without obtaining additional consent where required by law.

4. Google Analytics

Our website uses Google Analytics 4 (GA4), a web analytics service provided by Google LLC.

Google Analytics helps us understand how visitors interact with our website, including which pages they visit, how they arrive at our website, and how they navigate our content.

Depending on our configuration and applicable consent choices, Google Analytics may collect information about:

  • Website visits and page views
  • Device and browser characteristics
  • Approximate geographic location
  • Website interactions
  • Traffic sources
  • Session activity and engagement

We use this information to improve website performance, understand visitor needs, and evaluate our marketing efforts.

Google may process information on servers located outside Canada, including the United States.

For more information, please review:

5. Google Ads and Conversion Tracking

BC Cash For Cars uses Google Ads to advertise our vehicle purchasing and removal services.

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns, particularly when visitors complete and submit our vehicle quote request form.

Depending on the configuration, Google Ads may collect or process information such as advertising identifiers, cookies, referral information, and website conversion events.

This information helps us:

  • Measure completed quote requests
  • Evaluate advertising campaign performance
  • Understand which advertisements generate customer inquiries
  • Improve advertising effectiveness
  • Optimize marketing expenditure

We do not intentionally transmit names, phone numbers, or other directly identifying form details through standard Google Analytics events.

If we introduce additional advertising technologies that involve personal information, we will update this policy and obtain consent where required.

You can manage Google’s personalized advertising settings at Google My Ad Center .

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential website functionality, measure website performance, and evaluate advertising campaigns.

Cookies are small data files or identifiers that websites may place on your device.

6.1 Essential Cookies

These support website security, functionality, and basic technical operations.

6.2 Analytics Cookies

These help us understand how visitors interact with our website through services such as Google Analytics.

6.3 Advertising Cookies

These help measure advertising interactions and conversions through services such as Google Ads.

6.4 Managing Cookies

You can control or delete cookies through your browser settings.

Disabling cookies may affect certain website functions and the accuracy of analytics or advertising measurement.

Where consent is required for non-essential cookies or tracking technologies, we will obtain that consent before using them.

7. Sharing and Disclosure of Information

BCC Auto Corp. does not sell customer contact information or vehicle inquiry details to third parties for their independent marketing purposes.

We may share personal information with trusted service providers when reasonably necessary to operate our business or fulfill customer requests.

These may include:

  • Website hosting and technical service providers
  • Email and communication service providers
  • Google Analytics and Google Ads
  • Towing and vehicle pickup providers
  • Contractors involved in vehicle purchasing and removal
  • Accounting, legal, and professional advisers
  • Government or regulatory authorities when legally required or permitted

We limit disclosures to information reasonably necessary for the intended purpose and take appropriate steps to protect information handled by service providers.

8. Data Storage and Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, loss, alteration, and misuse.

These measures may include:

  • Secure HTTPS website connections
  • Password-protected administrative systems
  • Restricted access to customer information
  • Website software and security updates
  • Appropriate hosting and email security measures
  • Access controls for authorized personnel

Personal information may be stored in business email accounts, website systems, hosting environments, and other systems used to manage customer inquiries and transactions.

Some service providers may store or process information outside Canada, where it may be subject to the laws of those jurisdictions.

Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.

We will investigate suspected privacy incidents and take appropriate action, including notification where required by applicable law.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected or to comply with applicable legal, accounting, regulatory, and business obligations.

  • Vehicle inquiry information may be retained while processing requests and conducting reasonable follow-up.
  • Completed vehicle transaction records may be retained for applicable accounting and legal requirements.
  • Website analytics information is retained according to our configured analytics retention settings.
  • Technical and security records may be retained for legitimate operational and security purposes.

Where British Columbia privacy law requires a minimum retention period for personal information used to make a decision directly affecting an individual, we will comply with that requirement.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal obligations.

10. Your Privacy Rights

Under applicable Canadian privacy laws, you may have the right to:

  • Request access to personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Ask how your personal information has been used or disclosed
  • Withdraw consent to certain uses or disclosures, subject to restrictions
  • Request deletion of personal information where applicable
  • Raise questions or concerns regarding our privacy practices

We may need to verify your identity before processing certain requests.

We will respond to privacy requests within the timeframes required by applicable law.

If we cannot fulfill a request, we will provide an explanation where required or appropriate.

11. Consent and Customer Communications

When you submit a vehicle quote request, you provide personal information so we can review your inquiry and contact you regarding our services.

We may use the information provided to communicate with you about:

  • Your vehicle quote
  • Vehicle valuation and purchase offers
  • Pickup and towing arrangements
  • Transaction details
  • Follow-up questions directly related to your inquiry

Submitting a quote request does not automatically authorize unrelated promotional marketing communications.

Where additional consent is required, we will request it separately.

You may withdraw consent to certain uses of your information by contacting us, subject to legal or contractual restrictions.

12. Marketing Communications

We may communicate with customers regarding their inquiries, quotes, vehicle pickups, and completed transactions.

If we send promotional commercial electronic messages, we will comply with applicable Canadian Anti-Spam Legislation (CASL), including obtaining consent where required and providing appropriate identification and unsubscribe mechanisms.

You may request to stop receiving promotional communications at any time.

Communications necessary to respond to an active inquiry or complete a transaction may continue where legally permitted.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, including Google and other external service providers.

These websites operate independently and may have their own privacy policies and data collection practices.

BCC Auto Corp. is not responsible for the content or privacy practices of independently operated third-party websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

14. Children’s Privacy

Our website and services are intended for individuals who are legally able to participate in vehicle purchasing and selling transactions.

We do not knowingly collect personal information from children for marketing purposes.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to address the situation in accordance with applicable law.

Parents or guardians may contact us if they believe a child has provided personal information through our website.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website technologies, business practices, or legal requirements.

When changes are made, we will update the “Last Updated” date at the beginning of this page.

Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage visitors to review this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

BCC Auto Corp.
Operating as BC Cash For Cars
Richmond, British Columbia, Canada

Website: https://bccashforcars.ca/
Email: info@bccashforcars.ca 
Phone: 778 8823 500
Privacy Officer: Mahdi Bazel

We will review privacy concerns and respond in accordance with applicable privacy legislation.

If you are dissatisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia.

Website: https://www.oipc.bc.ca/

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